Ross extends deal with Leinster

first_imgIt’s being reported that Mike Ross has signed an extension to his deal with Leinster and Ireland.According to the Irish Times the 34 year old Prop has agreed a one year extension.The Cork man has won 44 Ireland caps. There’s good news for Leinster ahead of Saturdays Champions cup with Harlequins with the news that back row Chris Robshaw and out half Nick Evans are both out with injury.last_img

How to Establish Your Automation Platform

first_imgThis is a part of a series that was cre­at­ed to help you get the prac­tice of out­bound prospect­ing built into your com­pany.  This series will walk through the process, nec­es­sary roles, in addi­tion to guides for each role to help your com­pany get started quickly.  In the next few posts, I’ll be releasing the contents of a quick start guide for the outbound prospecting manager to use to attain success during this process.Automate!Your automated platform, or sales CRM, is the place where you should store all of the data pertaining to your outbound initiative and track it on a daily/weekly/quarterly basis.There are many different options on the market, so be sure to evaluate the following: Ease of use/user adaptionAccessibilityCustomizabilityAnalytics and reporting capabilitiesIntegration capabilitiesCustomer service/available resourcesSecurity levelCostsAlso consider whether you want a SaaS CRM platform, an on-premise system, or an open-source system. OpenView recommends a SaaS CRM, and we advise our portfolio companies to consider Salesforce.com. Why SaaS? Because it offers outstanding accessibility, customer support, upgrades, and control.In addition to Salesforce.com, other CRM options include Aplicor, Entellium, Microsoft Live CRM, RightNow, SugarCRM, Anteil, Compier, Daffordil, Vtiger, SAP, Siebel, ACT!Additional resources:Learning the Ropes: New to CRM? All Things CRMCRM Platform Selection and Implementation Best Practices, Hitachi Consulting5 Best Practices for CRM Customization, All Things CRMNext week, I’ll be posting the next portion of our quick start guide which will cover some helpful ways to to craft your target personas.Photo by: Robin RockerAddThis Sharing ButtonsShare to FacebookFacebookShare to TwitterTwitterShare to PrintPrintShare to EmailEmailShare to MoreAddThislast_img read more